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Integrated Selling Skills The Most Effective Way to Improve your Sales Productivity Audience： Sales
representatives, sales supervisors, sales managers Course
Outline： * Preparing yourself to be a Super Sales Star
*
Professional
Selling Skills 1
Targeting the
potential customers 1
Preparing the
sales call 1
Opening,
understanding the needs, supporting, closing, indifference, skepticism,
misunderstanding *
Sales
Negotiation 1
Preparing a
negotiation: MDO, LAA and BATNA 1
10 negotiation
tips *
Excellence
in Customer Service 1
Service from
different perspectives 1
Steps to
positive customer service 1
Responding to
challenging customers and turning complaints into opportunity
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*
Problem
Solving Techniques 1
Problems
solving process 1
Common tools The Trainer：Herbert ZHANG ZhiYong Senior Consultant for Beijing LDBJ
Consulting Co., Ltd. Herbert received has been the training co-ordinator, trainer, training supervisor and training manager for multinational companies and received trainer's training for quality management, performance management,performance effeciveness and leadership skills. Herbert has been the certified trainer of sales, personal effectivness and leadership from famous US consulting companies. Herbert has provided training services for different multinational and local organizations from different field. Herbert has an MBA from City University. Herbert's training modules: Time Management, Objective Setting, Communication Skills, Teamwork, Customer service, Professional Selling Skills, Coaching, Performance Management, Training System, Problem Solving, Total Quality Management, Innovation and Change Management, Delegation and Motivation
Language：Chinese
Tuition：
1600yuan/person（inclusive
of tea break, lunch, participant material） Date：
随时预约，随时培训 Mar 19/20, 2004
Venue：
Beijing Tibet Hotel Contact
： email:
LDBJ(at)LDBJ.com Website:
http://www.LDBJ.com/ Discount
1) 20% for the first 8 participants, |
Other dates for this training in Beijing:
April 15/16 (Thu/Fri), June 11/12 (Fri/Sat), July 15/16 (Thu/Fri), Aug13/14 (Fri/Sat), Sep 9/10 (Thu/Fri), Nov 12/13 (Fri/Sat), Dec 9/10(Thu/Fri)
We are offering a very favorable rate for in-house training of this program. For 9 or less participants, the trainer fee is only 3000 Yuan a day. For more details, contact: LDBJ(at)LDBJ(dot)com
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